Robinson Way - The UK leader and preferred Client Partner in Compliant Consumer Debt Collection
Robinson Way Limited, named DCA of the Year at the 2014 Debt Collection
Awards, is a subsidiary of Hoist Finance, and has been successfully collecting
consumer debt for almost 40 years.
One of the true leaders in a market that demands the very highest levels of data security, compliance and treating customers fairly (TCF), we not only have unparalleled financial backing, but also the infrastructure, systems and people to provide a proven and trusted collections service that sets Robinson Way apart from our peers.
Our principles are defined around four cornerstones: Transparency, Honest Relationships, Creativity and Personal Responsibility. Our objective is to deliver outstanding collection services that meet our clients’ needs and those of a highly regulated and compliant business group.
Our clients include banks, utilities, retailers and debt purchasers.
We service portfolios contained within parent company, Hoist Finance and also provide contingent collection services to a large number of renowned clients outside the Hoist Finance family.
As a founding member of the Credit Services Association (CSA), we adhere to the CSA’s Code of Practice and all of our business processes are underpinned and controlled in our BSI EN ISO 9001:2000
Robinson Way is a subsidiary of Hoist Finance: About Hoist Finance
Parent company of Robinson Way, Hoist Finance is one of the leading debt purchasing companies in Europe and a trusted debt restructuring partner to global banks and financial institutions, specialising in the purchasing and management of non-performing consumer loans. The debt purchasing and management business is mainly financed by the internet-based savings deposit service, HoistSpar, which currently has more than 65,000 depositors. The carrying value of Hoist Finance's purchased debt is approximately EUR 540 million. The parent company, Hoist Kredit AB (publ), is licensed and regulated by the Swedish Financial Supervisory Authority.