Robinson Way - UK leaders and preferred Client Partner in Compliant Consumer Debt Collection
Robinson Way Limited, recipient of the Fundraising Initiative of the Year Award 2015, in recognition of CSR and charity work within the local community, and named DCA of the Year at the 2014 Debt Collection Awards, is a subsidiary of Hoist Finance, and has been successfully collecting consumer debt for almost 40 years.
One of the true leaders in a market that demands the very highest levels of data security, compliance and treating customers fairly (TCF), we not only have exceptional financial backing, but also the infrastructure, systems and people to provide a proven and trusted collections service that sets Robinson Way apart from our peers.
Our principles are defined around four cornerstones: Transparency, Honest Relationships, Creativity and Personal Responsibility. Our primary and only objective is to deliver outstanding collection services that meet our clients’ needs and those of a highly regulated and compliant business group.
Our clients include banks, utilities, retailers and debt purchasers.
We service portfolios contained within parent company, Hoist Finance and also provide contingent collection services to a large number of renowned clients outside the Hoist Finance family.
As a founding member of the Credit Services Association (CSA), we adhere to the CSA’s Code of Practice. We are also members of the Lending Standards Board and adhere to their seven core principles. All of our business processes are underpinned and controlled in our quality management framework.
Robinson Way is a subsidiary of Hoist Finance: About Hoist Finance
Hoist Finance AB (publ) (“Hoist Finance”) is a pan-European financial group active within debt purchasing and receivables management. We specialise in the purchasing and management of non- performing and performing consumer receivables.
Hoist Finance is a solutions-oriented partner for both-, our clients and debtors and offer personalised and customised solutions. We draw upon our extensive experience and resources to manage receivables both on the behalf of ourselves as well as third parties.
Hoist Finance is licensed and regulated by the Swedish Financial Supervisory Authority. Since 2009 Hoist Finance has emerged as one of the market leaders in Sweden in the field of retail deposits through it’s on-line savings operation, HoistSpar.
With our headquarters in Stockholm, Sweden, and a market spread in ten other European countries, Hoist Finance is a truly international group. We place great emphasis on unrivalled market intelligence, close customer relationships and an attractive working environment.