Home Collection

We provide one of the largest UK Home Collection services with nationwide coverage. In addition to being an integral part of our internal collection process, we retain clients that specifically utilise Robinson Way for our UK Home Collection service alone.

These include other debt collection agencies, debt purchasers and clients who are able to identify accounts which are either yet to receive a home visit, or where internal scoring or profiling has reported that a personal visit may prove more productive.

The benefits of including our home collection service within your collection strategies are as follows:

• Raise local awareness of field collection capability
• Payment schemes on persistent defaulters are maintained
• Collection results are maximised via
  • Personal and professional face to face contact
  • Local area knowledge
  • Skilled doorstep negotiators
  • Detailed security and CRB checks undertaken on all doorstep negotiators 
  • Confidential service assured