People make the difference.
Experience, responsibility and a shared commitment to fair customer outcomes.
Julian Winfield
UK Country Manager
Julian Winfield: Joined Robinson Way in 2014
Julian has worked in the Financial Services sector for over 15 years and joined Robinson Way and Hoist Finance UK with a wealth of experience.
Julian’s previous roles include Commercial and Joint Ventures Director - looking after two lending businesses, Financial Director at Shop Direct Financial Services, and for the four years prior to joining Robinsons Way and Hoist Finance UK, Julian was CFO at Paymentshield, part of Towergate Insurance.
Louise Schofield
Director of Operations
Louise Schofield: Joined Robinson Way in 2005
Louise has over 14 year’s experience working within the national and international call centre industry. Fulfilling a number of senior operational roles, her previous employers include Vertex and Caudwell Communications where she took on positions such as senior operations management, bid management, DCA management and project management.
Louise heads up the all operational areas of the business at Robinson Way including collections, legal, field services and strategy. Louise has been instrumental in instilling a treating customers fairly culture and ensuring the working practices deliver the right customer outcome. In 2007 Louise was nominated for and won the Consumer Collections Manager of the Year Award at the Credit Today Award. 2014 sees her team as finalists at the well respected Credit Today Awards whilst Robinson Way was announced DCA of the Year at the Debt Collection Awards.